2.5 Star Hotel
Quality Inn Conway Northwest
3345 Church Street Highway 501 West, Conway, SC, United States View Map
1/16About
At Quality Inn Conway Northwest, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. At Quality Inn Conway Northwest, each day commences with a scrumptious breakfast offered at no additional cost. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Quality Inn Conway Northwest, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At Quality Inn Conway Northwest, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
86 Reviews
What Guests Say
- “The staff was friendly and answered all my questions.”
Top Amenities
- Free Internet Access
- Accessible Rooms / Facilities
- Free Breakfast
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/12 Queen Beds Non Smoking
- Nonsmoking
1/4Quadruple Room with Two Queen Beds - Non Smoking
- Coffee/tea machine
- Desk
- Hair dryer
- Iron and ironing board
1/11 Queen Bed Non Smoking Accessible
- Accessible room
- Nonsmoking
1/11 King Bed Non Smoking Accessible
- Accessible room
- Nonsmoking
1/11 King Bed Non Smoking
- Nonsmoking
1/4King Room - Non-Smoking
- Coffee/tea machine
- Desk
- Hair dryer
- Iron and ironing board
1/4Queen Room with Two Queen Beds - Non-Smoking
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Queen Room - Accessible/Nonsmoking
- Accessible room
- Bath or Shower
- Coffee/tea machine
- Desk
1/4King Room - Accessible/Non-Smoking
- Accessible room
- Bath or Shower
- Coffee/tea machine
- Desk
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What Guests Loved
Based on 86 reviews
Pros +
- It had a bed.
- The hotel was overbooked so they didn¿t have a room for us. It was 10:30 at night and we had to scramble to find a room. They never called before hand to let us know that they didn¿t have a room. Poor customer service!!!
- Check in clerk was arrogant & rude to say the least. I would have FIRED HIM on the spot for his demeanor. Male, beard & moustache, glasses, medium height. Get rid of him
Cons -
- The staff was very rude. And insisted that i smoke in the room. Which i did not. I needed to check back in. And that¿s when they told me this. And they wanted me to put cash deposit to the. Which i didn¿t have any money. And the refused to let me
- Numerous broken features. I had not noted the 'wifi in public area' description regarding this place. The is sadly an accurate statement. There were lights flashing the entire night outside several parts of the facility. No breakfast.
- The room had a very strong musty smell. We went to the store and bought Lysol and fogged the place then went to supper, but it didn't help.
The staff was very rude. And insisted that i smoke in the room. Which i did not. I needed to check back in. And that¿s when they told me this. And they wanted me to put cash deposit to the. Which i didn¿t have any money. And the refused to let me
Numerous broken features. I had not noted the 'wifi in public area' description regarding this place. The is sadly an accurate statement. There were lights flashing the entire night outside several parts of the facility. No breakfast.
It had a bed.
The room had a very strong musty smell. We went to the store and bought Lysol and fogged the place then went to supper, but it didn't help.
The list is long rude staff, didn't change sheets every day. People drinking in he halls. Did not feel safe there. Plus they charge additional fees over the prepaid amount, this hotel is off my list when traveling to Conway.
The hotel was overbooked so they didn¿t have a room for us. It was 10:30 at night and we had to scramble to find a room. They never called before hand to let us know that they didn¿t have a room. Poor customer service!!!
We¿re struggling to get our refund of over $500
Check in clerk was arrogant & rude to say the least. I would have FIRED HIM on the spot for his demeanor. Male, beard & moustache, glasses, medium height. Get rid of him
Good location, room was clean and well supplied. Bed was great. Good stay. We would probably stay here again if we return to Conway.
Elevator was slow. And if that was the worst thing about our stay then I would say it was a good stay.
It's quiet housekeepers were sweet and didn't rush us
No breakfast only bags
Nothing. Couldn't sleep for the pot smoking and noise from people in the halls at all hours of the night.
Room not clean, carpet had lots of stains and was "crunchy" with crumbs? Bedspread was stained. The coffee maker was in the bathroom right next to the toilet instead of being kept on the room counter.Mold in the shower and orange?? on the wall. Extra fees
Roaches in the room and hallway. Strong marijuana smell and smoke down hallway. Room was dirty, walls severely scuffed, dirt and hair on floor, mini fridge had foul odor. We did not stay, we left and unable to receive a refund. We slept in our car.
Nothing, dirty bugs especially bed bugs did not stay they would not refund room charge! Crime and drugs in parking lot
Nothing, dirty bugs especially bed bugs did not stay they would not refund room charge! Crime and drugs in parking lot
Location
We had three different rooms and they were all dirty the sheets were covered in stains and hair. The room was also crawling with roaches. We had 3 different rooms before deciding to leave.
THE SNACK MACHINE...
YES. EVERYTHING. THE STAFF WAS VERY RUDE NEVER AT THE FRONT DESK. TOWELS WE'RE DINGY LOOK NASTY, THE ROOM WAS CLEANED WHEN WE MADE IT, HAD TO WAIT ALMOST AN HOUR FOR A ROOM. IT WAS MORE OF AN APARTMENT BUILDING THAN A HOTEL.. NEVER AGAIN!
The elevator broke down and I had to climb up three flights of stairs and I¿m disabled
The walk in shower
No tub. Coffee sucked. Shower door leaked bad Shower attachments were coming out of the wall and not in a good way. Beds were very hard and uncomfortable. Curtains didn¿t keep the light out. Deadbolt on door didn¿t latch Breakfast was severely stupid
They accommodated us to change rooms after we found bed bugs.
The cleanliness of the rooms were poor. Found bed bugs in the bed, had them move us to a new room on another floor. Didnâ≢t offer any compensation when asked.
The bathroom was pretty clean
I hate the fact that I was supposed to get a 2 beds In my room and all I got was 1 double bed for 4 people... My husband had to sleep on a pull sofa matressâà Ââ¦..., And the pullout Matress had blood stains or something on it... sorry
Although staff was pleasant and room was clean, you could hear everything that went on I side and out. Hotel needs carpet. Windows need replaced with more of a sound proof ability. Got zero sleep due to hearing everything that went on.
You could hear EVERYTHING from inside your room. No carpet made this hotel echo and loud.
Clean and the staff was very nice and helpful.
The breakfast was closed due to covid 19
The bed was comfortable and clean. The Wi-Fi worked very well
There was mold in the shower and the coffee was terrible
Amenities & Policies
Amenities
Food & Drinks
- Free Breakfast
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Infants 0 to 2 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 3 to 17 year(s) stay for free if using existing bedding. Guests 18 years and older are considered as adults. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
3345 Church Street Highway 501 West, Conway, SC
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